Introducing Relay
The Operational Platform Built for Dealerships
Every day, dealership teams manage hundreds of assignments, handoffs, follow-ups, and operational activities outside their core systems.
Relay connects that work across staffing, deal management, employee performance, and compliance—bringing control, visibility, and accountability to dealership operations.
The Missing Operational Layer
Dealership Operations are Fragmented
A significant amount of daily operational work falls outside the dealership’s CRM and DMS. Departments rely on spreadsheets, shared drives, text messages, emails, phone calls, paper reports, whiteboards, and disconnected point solutions to get work done.
Information becomes siloed, responsibilities become unclear, and leaders are left without a complete, current view of dealership execution.
The Missing Operational Layer Spans Four Categories
Staffing & Workforce Management
The schedules, rotations, availability, meetings, events, and coverage required to coordinate dealership teams.
Deal Process Management
The ownership, assignments, communication, documents, and departmental handoffs required to move deals toward completion.
Performance & Development
The evaluations, goals, coaching, development, and follow-through required to improve employee performance.
Compliance & Accountability
The responsibilities, documentation, verification, controls, and completion tracking required to maintain accountability and readiness.
One Connected Operational Platform
Built to Manage the Missing Operational Layer
Four Applications Powered By Relay
Purpose-Built Applications. One Connected Platform
Each Relay application manages a specific area of dealership operations. Deploy the application you need today and add capabilities over time—all on one connected operational platform.
StaffMaster
Staffing & Workforce Management - Manage employee schedules, rotations, availability, coverage, meetings, and events.
Command
Deal Process Management - Manage deal ownership, finance assignments, departmental handoffs, returned deals, documents, and completion.
IQ
Performance & Development - Support employee evaluations, goals, coaching, development, performance visibility, and accountability.
Comply
Compliance Execution - Manage compliance responsibilities, required actions, documentation, verification, controls, and completion tracking.
Relay Keeps Dealership Operations Connected
Clear Ownership
Gives every department the tools to assign responsibilities, follow up, and maintain accountability.
Connected Communication
Keeps teams, departments, and leaders aligned around current operational activity.
Task Direction & Follow-Through
Defines what needs to happen, who is responsible, and whether the work was completed.
Centralized Visibility
Provides one view of operational activity, progress, responsibilities, and areas requiring attention.
Operational Momentum
Uses notifications, updates, and escalations to keep work moving without constant manual follow-up.
Shared Accountability
Creates a consistent culture of ownership, visibility, and execution across the dealership.
Built To Solve Daily Dealership Challenges
Relay is the first Deal Process Management (DPM) System — designed to eliminate confusion, miscommunication, and delays caused by disconnected tools. With one shared source of truth, Relay empowers every department to communicate, assign tasks, and keep every deal moving forward with clarity and confidence
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